O_wear does not accept and returns due to hygiene purposes.

We can accept exchanges on unwashed and unworn merchandise, all merchandise must have its original tag on in order for it to be eligible for replacement.

 

Customers are responsible for the shipping cost when sending merchandise back to O_wear’ s warehouse. Please ensure that you keep a copy of your tracking information, O_wear is not responsible for any lost packages being sent back to our warehouse.

 

In order to process your exchange please contact our customer service team at info@owearshop.com, and we will be able to assist right away.

 

Cancellations are not possible with O_wear, all of our orders are processed and fulfilled as soon as the order has been confirmed.